Practice Environments of Nurses in Ambulatory Oncology Settings
- 1 January 2012
- journal article
- research article
- Published by Ovid Technologies (Wolters Kluwer Health) in Cancer Nursing
- Vol. 35 (1), E1-E7
- https://doi.org/10.1097/ncc.0b013e31820b6efa
Abstract
Background: The practice environments of nurses have been studied extensively in inpatient settings, but rarely in the ambulatory context. As the majority of cancer care is delivered in ambulatory settings, a better understanding of the nursing practice environment may contribute to quality improvement efforts. Objective: We sought to examine the features of nursing practice environments that contribute to quality patient care and nursing job satisfaction. Methods: In 2009–2010, we conducted focus groups with nurses who cared for adults with cancer outside inpatient units. A semistructured moderator guide explored practice environment features that promoted safe, high-quality care and high job satisfaction. We also asked nurses to identify practice environment features that hindered quality care and reduced job satisfaction. We conducted thematic analysis to report themes and to construct a conceptual framework. Results: From 2 focus groups, composed of 13 participants, nurses reported that variability in workloads, support from managers and medical assistants, and the practice’s physical resources could facilitate or hinder high-quality care and job satisfaction. High-quality communication across team members improved patient safety and satisfaction. Conclusions: Consistent with research findings from inpatient settings, nurses identified staffing and resource adequacy, management support, and collegiality as important inputs to high-quality care. Implications for Practice: These findings can inform quality improvement initiatives in ambulatory oncology practices. Strengthening nurse–medical assistant relationships, smoothing patient workload variability, and implementing strategies to strengthen communication may contribute to quality cancer care. Studies to test our proposed conceptual framework would bridge existing knowledge gaps in ambulatory settings.Keywords
This publication has 15 references indexed in Scilit:
- Implications of the California Nurse Staffing Mandate for Other StatesHealth Services Research, 2010
- Impacts of unit‐level nurse practice environment and burnout on nurse‐reported outcomes: a multilevel modelling approachJournal of Clinical Nursing, 2010
- Hospital Nurse Practice Environments and Outcomes for Surgical Oncology PatientsHealth Services Research, 2008
- Nurse Practice Environments and Outcomes: Implications for Oncology NursingOncology Nursing Forum, 2005
- The Effects of Nurse Staffing on Adverse Events, Morbidity, Mortality, and Medical CostsNursing Research, 2003
- Quality of Care for Breast CancerMedical Care, 2003
- Hospital Nurse Staffing and Patient Mortality, Nurse Burnout, and Job DissatisfactionJama-Journal Of The American Medical Association, 2002
- Nurse-Staffing Levels and the Quality of Care in HospitalsNew England Journal of Medicine, 2002
- EditorialInternational Journal of Radiation Oncology*Biology*Physics, 1999
- Description of the role of nonphysician practitioners in radiation oncologyInternational Journal of Radiation Oncology*Biology*Physics, 1999