The TQM Paradox: Relations among TQM practices, plant performance, and customer satisfaction
- 25 November 1998
- journal article
- Published by Wiley in Journal of Operations Management
- Vol. 17 (1), 59-75
- https://doi.org/10.1016/s0272-6963(98)00031-x
Abstract
No abstract availableThis publication has 40 references indexed in Scilit:
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