Nurse Burnout and Patient Safety Outcomes
- 1 August 2008
- journal article
- research article
- Published by SAGE Publications in Western Journal of Nursing Research
- Vol. 30 (5), 560-577
- https://doi.org/10.1177/0193945907311322
Abstract
This article examines the relationship between nurse burnout and patient safety indicators, including both safety perceptions and reporting behavior. Based on the Conservation of Resources model of stress and burnout, it is predicted that burnout will negatively affect both patient safety perceptions and perceived likelihood of reporting events. Nurses from a Veteran's Administration hospital completed the Maslach Burnout Inventory and safety outcomes subset of measures from the Agency for Healthcare Research and Quality Patient Safety Culture measure. After controlling for work-related demographics, multiple regression analysis supported the prediction that burnout was associated with the perception of lower patient safety. Burnout was not associated with event-reporting behavior but was negatively associated with reporting of mistakes that did not lead to adverse events. The findings extend previous research on the relationship between burnout and patient outcomes and offer avenues for future research on how nurse motivation resources are invested in light of their stressful work environment.Keywords
This publication has 35 references indexed in Scilit:
- Emotional exhaustion and job performance: The mediating role of motivation.Journal of Applied Psychology, 2007
- Hospital Nurse Staffing and Patient Mortality, Nurse Burnout, and Job DissatisfactionJAMA, 2002
- Staff burnout and patient satisfaction: Evidence of relationships at the care unit level.Journal of Occupational Health Psychology, 2002
- The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions.American Psychologist, 2001
- The job demands-resources model of burnout.Journal of Applied Psychology, 2001
- Community mental health nurses in Wales: self‐reported stressors and coping strategiesJournal of Psychiatric and Mental Health Nursing, 2000
- Patient demands, lack of reciprocity, and burnout: a five‐year longitudinal study among general practitionersJournal of Organizational Behavior, 2000
- Response rates to mail surveys published in medical journalsJournal of Clinical Epidemiology, 1997
- On the incomplete architecture of human ontogeny: Selection, optimization, and compensation as foundation of developmental theory.American Psychologist, 1997
- Successful AgingPublished by Cambridge University Press (CUP) ,1990