LA GESTIÓN DEL SUPERMERCADO VIRTUAL: TIPIFICACIÓN DEL COMPORTAMIENTO DEL CLIENTE ONLINE
Open Access
- 1 January 2011
- journal article
- Published by Elsevier BV in Investigaciones Europeas de Dirección y Economía de la Empresa
- Vol. 17 (1), 93-112
- https://doi.org/10.1016/s1135-2523(12)60046-x
Abstract
No abstract availableKeywords
This publication has 20 references indexed in Scilit:
- Measuring the antecedents of e-loyalty and the effect of switching costs on websiteThe Service Industries Journal, 2010
- Purchasing Behaviour in an Online SupermarketInternational Journal of Market Research, 2010
- Service recovery expectation model – from the perspectives of consumersThe Service Industries Journal, 2009
- Exploring the determinants of E-loyalty among travel agenciesThe Service Industries Journal, 2008
- Web Surveys versus other Survey Modes: A Meta-Analysis Comparing Response RatesInternational Journal of Market Research, 2008
- Internet retail store design: How the user interface influences traffic and salesJournal of Computer-Mediated Communication, 2006
- Buying or browsing?European Journal of Marketing, 2003
- Typology of online shoppersJournal of Consumer Marketing, 2003
- E‐satisfaction and e‐loyalty: A contingency frameworkPsychology & Marketing, 2003
- Electronic shoppingCommunications of the ACM, 1998