Is continuance commitment beneficial to organizations? Commitment‐performance relationship: a new look

Abstract

This paper explores the multifaceted nature of commitment in three industrial firms in Jordan. Furthermore, the study investigates the nature of organizational commitment using employees’ job performance and five demographic variables. The results confirm that organizational commitment is a three‐dimensional concept. The findings also uncover positive relationships between the global form of commitment and its three components on one hand, and job performance on the other hand. Moreover, organizational commitment and its three dimensions present positive and negative relationships with age, sex, education, job status, and organizational tenure variables. Implications for our understanding of the role of organizational commitment in the Middle East are also discussed.