Examining airline service quality from a process perspective
- 31 March 2005
- journal article
- Published by Elsevier BV in Journal of Air Transport Management
- Vol. 11 (2), 79-87
- https://doi.org/10.1016/j.jairtraman.2004.09.002
Abstract
No abstract availableThis publication has 17 references indexed in Scilit:
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