Perceptions of Chinese restaurants in the U.S.: What affects customer satisfaction and behavioral intentions?
- 30 September 2009
- journal article
- Published by Elsevier BV in International Journal of Hospitality Management
- Vol. 28 (3), 338-348
- https://doi.org/10.1016/j.ijhm.2008.10.008
Abstract
No abstract availableThis publication has 41 references indexed in Scilit:
- The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale RestaurantsJournal of Hospitality & Tourism Research, 2007
- Measuring the Relative Importance of Service Dimensions in the Formation of Price Satisfaction and Service Satisfaction: A Case Study in the Hotel IndustryScandinavian Journal of Hospitality and Tourism, 2006
- The Relative Importance of Food, Atmosphere, and Fairness of WaitCornell Hospitality Quarterly, 2004
- Perceived fairness of demand-based pricing for RestaurantsCornell Hospitality Quarterly, 2002
- Diners' Perceptions of Quality, Value, and SatisfactionCornell Hospitality Quarterly, 2000
- Determinant Factors and Choice Intention for Chinese Restaurant DiningJournal of Restaurant & Foodservice Marketing, 1997
- Dineserv: A Tool for Measuring Service Quality in RestaurantsCornell Hospitality Quarterly, 1995
- Equity and Disconfirmation Perceptions as Influences on Merchant and Product SatisfactionJournal of Consumer Research, 1989
- Evaluating Structural Equation Models with Unobservable Variables and Measurement ErrorJournal of Marketing Research, 1981
- A Cognitive Model of the Antecedents and Consequences of Satisfaction DecisionsJournal of Marketing Research, 1980