Abstract
The Department of Housing released a new Informal Settlement Upgrading Programme in 2004 that makes in situ upgrading of informal settlements possible with minimal disruption to residents' lives. To date, the new programme is not necessarily the municipalities' choice when intervening in an informal settlement. This paper reflects on the treatment of informal settlements in current urban discourse and practice in South Africa. It presents the case of three informal settlement communities in Gauteng Province that have struggled for recognition of basic principles of the informal settlement upgrading programme. Their requests have been met with great reluctance by local government. Through these cases, the paper points to some of the critical re-skilling and capacity-building areas that are needed before local government can roll out the informal settlement upgrading programme at scale.