A Survey of Decision Support System Applications (1971–April 1988)

Abstract

A survey of specific DSS applications published between 1971 and April 1988 indicates the development of a wide variety of DSS applications in many different fields. Despite two decades of cooperative efforts by practitioners and theoreticians to develop specific DSSs, many goals in the DSS field remain unfulfilled. The critical issue is to implement a system that integrates organizational decision making vertically (among strategic, tactical, and operational levels) and horizontally (among many functional fields at the same level) to coordinate and manage conflicts among the various subunits of the organization.