Moderating Effects of Task Type on Wireless Technology Acceptance
Open Access
- 9 December 2005
- journal article
- Published by Informa UK Limited in Journal of Management Information Systems
- Vol. 22 (3), 123-157
- https://doi.org/10.2753/mis0742-1222220305
Abstract
The technology acceptance model (TAM) is one of the most widely used models of information technology (IT) adoption. According to TAM, IT adoption is influenced by two perceptions: usefulness and ease of use. In this study, we extend TAM to the mobile commerce context. We categorize the tasks performed on wireless handheld devices into three categories: (1) general tasks that do not involve transactions and gaming, (2) gaming tasks, and (3) transactional tasks. We propose a unified conceptual model for wireless technology adoption. In this model, task type moderates the effects of four possible determinants: perceived usefulness, perceived ease of use, perceived playfulness, and perceived security. We postulate that, under the mobile context, user intention to perform general tasks that do not involve transactions and gaming is influenced by perceived usefulness and perceived ease of use, user intention to play games is affected by perceived playfulness, and user intention to transact is influenced by perceived usefulness and perceived security. A survey was conducted to collect data about user perception of 12 tasks that could be performed on wireless handheld devices and user intention to use wireless technology. Multiple regression analyses supported the proposed research model.Keywords
This publication has 10 references indexed in Scilit:
- Interface design for mobile commerceCommunications of the ACM, 2003
- Mobile Commerce and UsabilityPublished by IGI Global ,2003
- Perceived information security, financial liability and consumer trust in electronic commerce transactionsLogistics Information Management, 2002
- Individual Trust in Online Firms: Scale Development and Initial TestJournal of Management Information Systems, 2002
- Determinants of User Acceptance of Digital Libraries: An Empirical Examination of Individual Differences and System CharacteristicsJournal of Management Information Systems, 2002
- Improving mobile internet usabilityPublished by Association for Computing Machinery (ACM) ,2001
- Seeing the whole in partsPublished by Association for Computing Machinery (ACM) ,2001
- The technology acceptance model and the World Wide WebDecision Support Systems, 2000
- The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce AdoptionJournal of the Association for Information Systems, 2000
- Examining the Technology Acceptance Model Using Physician Acceptance of Telemedicine TechnologyJournal of Management Information Systems, 1999