Measuring supply chain performance: current research and future directions
Top Cited Papers
- 1 April 2006
- journal article
- Published by Emerald in International Journal of Productivity and Performance Management
- Vol. 55 (3/4), 242-258
- https://doi.org/10.1108/17410400610653219
Abstract
Purpose – This paper aims to go some way towards addressing the dearth of research into performance measurement systems and metrics of supply chains by critically reviewing the contemporary literature and suggesting possible avenues for future research. Design/methodology/approach – The article provides a taxonomy of performance measures followed by a critical evaluation of measurement systems designed to evaluate the performance of supply chains. Findings – The paper argues that despite considerable advances in the literature in recent years, a number of important problems have not yet received adequate attention, including: the factors influencing the successful implementation of performance measurement systems for supply chains; the forces shaping their evolution over time; and, the problem of their ongoing maintenance. Originality/value – The paper provides a taxonomy of measures and outlines specific implications for future research.Keywords
This publication has 80 references indexed in Scilit:
- A Contrast of HRM and TQM Approaches to Performance Management: Some Evidence*British Journal of Management, 2005
- Computer-assisted supply chain configuration based on supply chain operations reference (SCOR) modelComputers & Industrial Engineering, 2005
- Comparative analysis on value of information sharing in supply chainsSupply Chain Management: An International Journal, 2005
- Responding to schedule changes in build‐to‐order supply chainsJournal of Operations Management, 2004
- Structure, speed and salience: performance measurement in the supply chainBusiness Process Management Journal, 2004
- Metrics and performance measurement in operations management: dealing with the metrics mazeJournal of Operations Management, 2004
- An intelligent supplier relationship management system for selecting and benchmarking suppliersInternational Journal of Technology Management, 2003
- Measures for evaluating supply chain performance in transport logisticsTransportation Research. Part E, Logistics and Transportation Review, 2002
- Improving Marketing/Logistics Cross-Functional Collaboration in the Supply ChainIndustrial Marketing Management, 2000
- Buyer–Supplier Performance: The Role of Asset Specificity, Reciprocal Investments and Relational ExchangeBritish Journal of Management, 1999