Development and prospects of internet banking in Bangladesh

Abstract

Purpose – The goal of this paper is to examine the development and prospects of internet banking in Bangladesh, which found that lack of infrastructure is the major issues for internet banking. Design/methodology/approach – An overview of newspaper reports, journal articles, workshops and presentations at the conference. Findings – Bangladesh banks are still reluctant to use full internet base banking activities. Compared to private and foreign banks, nationalised commercial banks are far behind implementing internet banking system in banking transactions. Nationalised commercial banks provide ATM services with very few branches and also the computerised branches are very small except the foreign commercial banking. Originality/value – This paper outlines the key internet banking trends and events in Bangladesh. Further, the research focuses on the issues that are related to internet banking and provides strategy and directions for the development of internet banking in Bangladesh.