Perceived Control and Consumer Attribution for the Service Encounter
- 1 September 2002
- journal article
- Published by Wiley in Journal of Applied Social Psychology
- Vol. 32 (9), 1825-1844
- https://doi.org/10.1111/j.1559-1816.2002.tb00261.x
Abstract
No abstract availableThis publication has 36 references indexed in Scilit:
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