Piloting a Method to Measure Satisfaction With HIV Care
- 10 September 2010
- journal article
- others
- Published by Ovid Technologies (Wolters Kluwer Health) in American Journal of Medical Quality
- Vol. 25 (5), 384-391
- https://doi.org/10.1177/1062860610371974
Abstract
This pilot study investigated the perception of the quality of health care received by 55 HIV-positive African Americans. A survey instrument, “The Quality of Care Through the Patient’s Eyes”—HIV questionnaire (QUOTE-HIV), developed in the Netherlands, was used to collect quantitative data from the modified QUOTE-HIV. Qualitative data are from 2 focus groups’ perception discussions of the applicability of the QUOTE-HIV to HIV-positive African Americans. The study’s purpose was to assess the usefulness of the questionnaire to identify patients’ perceptions of quality health care. Results indicated that the QUOTE-HIV is a useful tool to assess HIV-positive African Americans’ satisfaction and adequately covered all areas of concern discussed by both focus groups as components for measuring perceived quality of care. Most important, the QUOTE-HIV was found to be appropriate for assessing study participants’ satisfaction with quality health care and assessing the receipt of quality health care from their respective providers.Keywords
This publication has 2 references indexed in Scilit:
- HIV/AIDS: A Minority Health IssueMedical Clinics of North America, 2005
- QUOTE-HIV: an instrument for assessing quality of HIV care from the patients' perspectiveHeart, 2003