Perceptions of Provider Communication and Patient Satisfaction for Treatment of Acute Low Back Pain
- 1 October 2005
- journal article
- research article
- Published by Ovid Technologies (Wolters Kluwer Health) in Journal of Occupational and Environmental Medicine
- Vol. 47 (10), 1036-1043
- https://doi.org/10.1097/01.jom.0000172863.26222.14
Abstract
We sought to assess the relationship between perceptions of provider communication and treatment satisfaction for acute, work-related low-back pain (LBP). In a prospective cohort study, 544 working adults (67% men) with acute LBP provided 1- and 3-month assessments of pain, function, and work status. In a multiple regression analysis, positive provider communication (took problem seriously, explained condition clearly, tried to understand my job, advised to prevent re-injury) explained more variation in patient satisfaction at 1 month than was explained by clinical improvements in pain and function. At 3 months, clinical improvement variables surpassed provider communication as predictors of patient satisfaction. Patients with work-related LBP place a high value on provider counseling and education, especially during the acute stage (Keywords
This publication has 39 references indexed in Scilit:
- Barriers to patient information provision in primary care: patients' and general practitioners' experiences and expectations of information for low back painHealth Expectations, 2003
- The Cochrane Review of Advice to Stay Active As a Single Treatment for Low Back Pain and SciaticaSpine, 2002
- Diagnostic Evaluation of LBPArchives of Internal Medicine, 2002
- Management of back painDisability and Rehabilitation, 2002
- Evaluating and managing acute low back pain in the primary care settingJournal of General Internal Medicine, 2001
- Clinical Practices in the Management of New-Onset, Uncomplicated, Low Back Workers' Compensation Disability ClaimsJournal of Occupational and Environmental Medicine, 1999
- Trends in Disability Duration and Cost of Workers' Compensation Low Back Pain Claims (1988-1996)Journal of Occupational and Environmental Medicine, 1998
- Healthcare Utilization and Referral Patterns in the Initial Management of New-Onset, Uncomplicated, Low Back Workers' Compensation Disability ClaimsJournal of Occupational and Environmental Medicine, 1998
- Early Physician Notification of Patient Disability Risk and Clinical Guidelines After Low Back InjurySpine, 1997
- Management of Chronic Nonspecific Low Back Pain in Primary Care: A Descriptive StudySpine, 1997