Applying cognitive work analysis to the design of rapidly reconfigurable interfaces in complex networks
Open Access
- 30 May 2008
- journal article
- research article
- Published by Informa UK Limited in Theoretical Issues in Ergonomics Science
- Vol. 9 (4), 273-295
- https://doi.org/10.1080/14639220701561833
Abstract
The objective of this paper is to illustrate the interconnections between the different phases (or tools) within the cognitive work analysis framework; the benefits of extending an analysis across each of the five phases are highlighted through these interconnections. The paper uses a command and control micro-world example to describe how each of the five phases can be used to describe the constraints within the micro-world domain from a different perspective. Based upon the social organisation and cooperation analysis, design requirements are extracted in order to develop role specific customisable interfaces for use within the micro-world. The interfaces have been specifically developed to communicate real time reconfiguration of the network through each of the individual interfaces; the reallocations of functions or roles are communicated to the actors through changes to the interface.Keywords
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