Challenges and Benefits from Using Software Analytics in Softeam
- 27 June 2020
- conference paper
- conference paper
- Published by Association for Computing Machinery (ACM) in Proceedings of the IEEE/ACM 42nd International Conference on Software Engineering Workshops
Abstract
In this industry abstract, we describe the challenges and benefits of collecting feedback from customers and systems to support development cycles. In Softeam, we have performed such collection and support in four iterations by means of a software analytics platform. We describe the encountered challenges and the effects of suggested recommendations to improve the software quality of our systems on the metrics of interest.Keywords
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