Improving the Quality of the Door-to-Door Rail Journey: A Customer-Oriented Approach
- 1 March 2009
- journal article
- Published by Alexandrine Press in Built Environment
- Vol. 35 (1), 122-135
- https://doi.org/10.2148/benv.35.1.122
Abstract
No abstract availableKeywords
This publication has 1 reference indexed in Scilit:
- Determining Attribute Importance in a Service Satisfaction ModelJournal of Service Research, 2004