A framework for quality management research and an associated measurement instrument
- 1 March 1994
- journal article
- Published by Wiley in Journal of Operations Management
- Vol. 11 (4), 339-366
- https://doi.org/10.1016/s0272-6963(97)90004-8
Abstract
No abstract availableKeywords
This publication has 25 references indexed in Scilit:
- An Instrument for Measuring the Critical Factors of Quality ManagementDecision Sciences, 1989
- POWER, CONTROL AND THE KANBANJournal of Management Studies, 1989
- Feedback as an individual resource: Personal strategies of creating informationOrganizational Behavior and Human Performance, 1983
- Explaining performance variability: Contributions of goal setting, task characteristics, and evaluative contexts.Journal of Applied Psychology, 1982
- Consequences of individual feedback on behavior in organizations.Journal of Applied Psychology, 1979
- Work as an information environmentOrganizational Behavior and Human Performance, 1978
- Sources of feedback: A preliminary investigationOrganizational Behavior and Human Performance, 1975
- Effects of contingent and noncontingent reward on the relationship between satisfaction and task performance.Journal of Applied Psychology, 1971
- A general canonical correlation index.Psychological Bulletin, 1968
- Coefficient alpha and the internal structure of testsPsychometrika, 1951