Putting theory into practice to build knowledge management systems
- 1 May 2003
- journal article
- research article
- Published by Emerald in Journal of Knowledge Management
- Vol. 7 (2), 128-141
- https://doi.org/10.1108/13673270310477333
Abstract
This article describes our process for putting theory into practice to build knowledge management systems. We begin by discussing our definition of knowledge management and describe our theoretical foundation for developing systemic solutions for organizations to manage their knowledge. Next, we describe our process for creating a knowledge management strategy and how we design the technological aspects of a knowledge management system that will enable organizations to achieve their knowledge management strategy. We also describe how we provide training on the completed system and the organizational development interventions necessary to ensure that management and the members of the organization support the strategy. We conclude by providing an example scenario to illustrate how the resulting knowledge management system would operate in an organization’s work environment.Keywords
This publication has 12 references indexed in Scilit:
- Creating a Process for Capturing and Leveraging Intellectual CapitalPerformance Improvement Quarterly, 2008
- Performance Support Engineering: An Emerging Development Methodology for Enabling Organizational LearningPerformance Improvement Quarterly, 2008
- A living-systems design model for web-based knowledge management systemsEducational Technology Research and Development, 2002
- An Example of Managing the Knowledge Creation Process for a Small Work GroupManagement Learning, 2001
- Disciplines of Organizational Learning: Contributions and CritiquesHuman Relations, 1997
- Contextual designPublished by Association for Computing Machinery (ACM) ,1997
- Decision Development in Computer-Assisted Group Decision MakingHuman Communication Research, 1995
- Management Decision Support Systems: From Theory to PracticeEducational Management & Administration, 1995
- The learning organization: An integrative vision for HRDHuman Resource Development Quarterly, 1994
- Computer-Mediated Communication and Shared LearningCanadian Journal of Learning and Technology, 1992