Analyzing the impact of knowledge management on CRM success: The mediating effects of organizational factors
- 31 October 2011
- journal article
- Published by Elsevier BV in International Journal of Information Management
- Vol. 31 (5), 437-444
- https://doi.org/10.1016/j.ijinfomgt.2011.01.002
Abstract
No abstract availableKeywords
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