Characterization and Computation of Optimal Policies for Operating an M/G/1 Queuing System with Removable Server

Abstract

This paper studies the optimal operation of an M/G/1 queuing system with removable server and the following cost structure: a holding cost per customer in the system per unit time, a cost per unit time of keeping the server running, and fixed charges for turning the server on or off. The server can be turned on at arrival epochs or off at service-completion epochs. The paper characterizes an optimal policy for the infinite-horizon discounted problem, offers an optimality proof, and presents a computational algorithm.