Employee Voice Behavior
Top Cited Papers
- 3 June 2009
- journal article
- research article
- Published by SAGE Publications in Management Communication Quarterly
- Vol. 23 (1), 84-104
- https://doi.org/10.1177/0893318909335415
Abstract
In contemporary organizations, competitive advantage can come from ideas employees communicate to supervisors for improving processes, products, and services. One approach to studying employee communications with supervisors is voice behavior. In this research, the authors consider leader— member exchange (LMX) and the individual cultural value orientation of power distance (PD) as predictors of voice. Two studies, conducted in different countries, demonstrate the unique and combined effects of these predictors. In Study 1, conducted in the United States, LMX was positively related to voice, PD was negatively related to voice, and PD made more of a difference in voice when LMX was high. In Study 2, conducted in Colombia, LMX and PD were both related to voice but did not interact. The authors discuss the implications for theory and practice.Keywords
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