UNDERSTANDING THE IMPORTANT DIFFERENCES BETWEEN THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD AND ISO 9000 REGISTRATION
- 1 September 1994
- journal article
- Published by SAGE Publications in Production and Operations Management
- Vol. 3 (3), 171-185
- https://doi.org/10.1111/j.1937-5956.1994.tb00118.x
Abstract
No abstract availableKeywords
This publication has 1 reference indexed in Scilit:
- Total customer satisfaction as a business strategyQuality and Reliability Engineering International, 1993