Design Challenges and Guidelines for Social Interaction Using Mobile Telepresence Robots
- 1 November 2013
- journal article
- Published by SAGE Publications in Reviews of Human Factors and Ergonomics
- Vol. 9 (1), 227-301
- https://doi.org/10.1177/1557234x13502462
Abstract
In this chapter, we address issues related to using mobile telepresence robotics for social interaction between people in different locations. We examine this problem space from three perspectives: (a) designing for the robot user, who is in a remote location; (b) designing for people near the robot, who are interacting with the user; and (c) designing so that the conversation is not hampered by the technology. We identify and review a number of mobile telepresence robots that have been designed for such social interactions across a variety of applications, including business, education, and healthcare. Finally, we discuss areas for future research and development in mobile telepresence robots for social applications.Keywords
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