Business Process Integration Using BPEl to Create Direct Rewarding Module in loyalty Management System

Abstract

To increase the number of customer, companies create some programs. loyalty program is the one way to increase number of customer. Most of the companies merge, cooperate, and acquired with other companies that leads to integration of their system. The purpose of this research is to show an alternative solution to these integrations, an alternative that is easy to implement and undemanding in terms of time and resource. A system is designed to achieve this purpose and can handle subsystem in a different platform, especially in loyalty system to create direct rewarding module. A modeling system then created to fulfill those requirements. It created in Java and Windows platform, to prove that designed system architecture is working. Web service technology is used to provide interoperability. Business Process Execution language (BPEL) and composite design pattern are used to provide abstraction. During the research it is proved that BPEl process enabled the designed system architecture to provide direct rewarding module for loyalty system.