Communication Training for Hospice Volunteers
- 1 October 1993
- journal article
- Published by SAGE Publications in OMEGA - Journal of Death and Dying
- Vol. 27 (2), 155-163
- https://doi.org/10.2190/251v-5wxl-k3h6-08rj
Abstract
For the past five years the first author has served as a communication trainer of new volunteers for a thriving Hospice organization. This article details the communication-related portions of the new volunteer training process. This description covers both the theoretical intentions of the training as well as the contextual applications. It can serve as a text and an outline of activities in developing an initial communication skills training program for Hospice volunteers. Topics addressed include trusting, listening, talking about death and dying, communication/interacting effectively, being assertive, taking responsibility, modeling appropriate behavior, and using imagination.Keywords
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