Costs and benefits of flexible workspaces: work in progress in The Netherlands
- 1 July 2004
- journal article
- Published by Emerald in Facilities
- Vol. 22 (9/10), 240-246
- https://doi.org/10.1108/02632770410555959
Abstract
The last decade has witnessed the introduction of non‐territorial offices with desk sharing and desk rotation linked to different job functions and working processes. This paper discusses the motives behind the application of these new concepts, potential costs and benefits and data on accommodation costs. A framework of potential costs and benefits is presented and illustrated by data from cost analyses and post‐occupancy evaluations of new offices. The author advocates the creation of an integral framework of (potential) costs and benefits, structured according to the principles of the balanced score card. This may help decision makers to set priorities in objectives and to anticipate on effects of interventions in office accommodation. Empirical data on costs and benefits of innovative workplace design are scarce. The framework according to the balanced score card should be explored further by interviewing experts from different organisations. The integral framework is new. The conceptual framework and data from empirical research may support decision making.Keywords
This publication has 2 references indexed in Scilit:
- Tomorrow’s offices through today’s eyes: Effects of innovation in the working environmentJournal of Corporate Real Estate, 2001
- Workplace Innovations in Large, Unionized Canadian OrganizationsJournal of Business and Psychology, 2001