Why We Don't Come: Patient Perceptions on No-Shows
Open Access
- 1 November 2004
- journal article
- Published by Annals of Family Medicine in Annals of Family Medicine
- Vol. 2 (6), 541-545
- https://doi.org/10.1370/afm.123
Abstract
PURPOSE Patients who schedule clinic appointments and fail to keep them have a negative impact on the workflow of a clinic in many ways. This study was conducted to identify the reasons patients in an urban family practice setting give for not keeping scheduled appointments.Keywords
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