User acceptance of software as a service: Evidence from customers of China's leading e-commerce company, Alibaba
- 1 August 2013
- journal article
- Published by Elsevier BV in Journal of Systems and Software
- Vol. 86 (8), 2034-2044
- https://doi.org/10.1016/j.jss.2013.03.012
Abstract
No abstract availableFunding Information
- National Natural Science Foundation of China (70902059, 71232013)
- China Postdoctoral Science Foundation (2012M511896)
- IDRC (106341-001)
This publication has 32 references indexed in Scilit:
- Service Quality in Software-as-a-Service: Developing the SaaS-Qual Measure and Examining Its Role in Usage ContinuanceJournal of Management Information Systems, 2011
- Why do people use information technology? A critical review of the technology acceptance modelInformation & Management, 2003
- Information Technology Acceptance by Individual Professionals: A Model Comparison Approach*Decision Sciences, 2001
- Technology Use and Performance: A Field Study of Broker Workstations*Decision Sciences, 1999
- SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service QualityJournal of Marketing, 1994
- Measuring Service Quality: A Reexamination and ExtensionJournal of Marketing, 1992
- Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information TechnologyMIS Quarterly, 1989
- User Acceptance of Computer Technology: A Comparison of Two Theoretical ModelsManagement Science, 1989
- On the evaluation of structural equation modelsJournal of the Academy of Marketing Science, 1988
- A Service Quality Model and its Marketing ImplicationsEuropean Journal of Marketing, 1984