A combined AHP-GP model for quality control systems
- 29 June 2001
- journal article
- research article
- Published by Elsevier BV in International Journal of Production Economics
- Vol. 72 (1), 27-40
- https://doi.org/10.1016/S0925-5273(00)00077-3
Abstract
No abstract availableKeywords
This publication has 24 references indexed in Scilit:
- Fractional Minmax Goal Programming: A Unified Approach to Priority Estimation and Preference Analysis in MCDMJournal of the Operational Research Society, 1996
- A Goal Programming Method for Generating Priority VectorsJournal of the Operational Research Society, 1995
- Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further ResearchJournal of Marketing, 1994
- A Dynamic Process Model of Service Quality: From Expectations to Behavioral IntentionsJournal of Marketing Research, 1993
- An empirical assessment of the SERVQUAL scaleJournal of Business Research, 1992
- Quality Measurement in Professional Services FirmsJournal of Professional Services Marketing, 1991
- A Gap Analysis of Professional Service QualityJournal of Marketing, 1989
- Users' perceptions of the relative importance of service quality dimensions in selected public recreation programsLeisure Sciences, 1989
- A scaling method for priorities in hierarchical structuresJournal of Mathematical Psychology, 1977
- Judgment under Uncertainty: Heuristics and BiasesScience, 1974