Process Classification Frameworks

Abstract

The consistent structuring and modeling of behavioral descriptions is a prerequisite to any successful Business Process Management (BPM) initiative. This chapter presents a simple practical framework for aligning various concepts and representations of organizational behavior, which assists identifying appropriate model types. The framework is presented as a means to improve process modeling within BPM initiatives and as a guide to the development and documentation of process architectures. A health sector based example is provided in which the framework is used to align descriptions of organizational behavior to produce useful integrated behavioral reference models. The framework is also used to analyze model and process architecture completeness. The chapter concludes by noting current limitations of the framework and issues to be addressed through its further refinement.