The impact of organisational support, technical support, and self-efficacy on faculty perceived benefits of using learning management system

Abstract

This paper examines how organisational support influences learning management system (LMS) self-efficacy, technical support, and faculty-perceived benefits. An empirical study based upon responses from 379 instructors at several universities is conducted. Structural equation modelling is applied to develop and assess the measurement model, and analyse the relationships among the factors in the structural model. The results support the hypotheses that organisational support plays a primary role in enhancing faculty’s LMS self-efficacy and technical support. In turn, improved LMS self-efficacy and technical support lead to faculty-perceived benefits from using LMS. Implications are that universities can increase the use of LMS and achieve more effective outcomes from faculty for web-based distance learning and web-assisted course curricula by structuring their organisations to better support faculty in both technical and self-efficacy areas.