Abstract
Decentralization has focused attention on city government but, at the same time, the growth of civil society means that urban governance is not limited to city government. Little attention has been paid, either in the literature or in practice, to the institutional and political processes which determine whether and how the poor benefit, or how the poor can influence the agenda of city governance. Drawing on studies of nine cities in Africa, Asia and Latin America, this paper identifies three broad areas which are of importance: a political system in which the votes of the poor count; a city government system with some capacity to deliver; and a dynamic civil society which can press the case of the poor. After reviewing what is involved in each of these areas, the paper identifies a number of specific policies and practices which impact on the urban poor.