The impact of customer-to-customer interaction and customer homogeneity on customer satisfaction in tourism service—The service encounter prospective
- 31 December 2007
- journal article
- Published by Elsevier BV in Tourism Management
- Vol. 28 (6), 1518-1528
- https://doi.org/10.1016/j.tourman.2007.02.002
Abstract
No abstract availableKeywords
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