Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication
Top Cited Papers
- 30 September 2008
- journal article
- Published by Elsevier BV in Public Relations Review
- Vol. 34 (3), 252-257
- https://doi.org/10.1016/j.pubrev.2008.04.001
Abstract
No abstract availableThis publication has 20 references indexed in Scilit:
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