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Expectations and Norms in Models of Consumer Satisfaction
Home
Publications
Expectations and Norms in Models of Consumer Satisfaction
Expectations and Norms in Models of Consumer Satisfaction
EC
Ernest R. Cadotte
Ernest R. Cadotte
RW
Robert B. Woodruff
Robert B. Woodruff
RJ
Roger L. Jenkins
Roger L. Jenkins
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1 August 1987
journal article
Published by
JSTOR
in
Journal of Marketing Research
Vol. 24
(3)
,
305
https://doi.org/10.2307/3151641
Abstract
No abstract available
Cited by 445 articles