Strengths and weaknesses of parent–staff communication in the NICU: a survey assessment
Open Access
- 7 May 2013
- journal article
- research article
- Published by Springer Science and Business Media LLC in BMC Pediatrics
- Vol. 13 (1), 1-14
- https://doi.org/10.1186/1471-2431-13-71
Abstract
Parents of infants hospitalized in the neonatal intensive care unit (NICU) find themselves in a situation of emotional strain. Communication in the NICU presents special challenges due to parental stress and the complexity of the highly technologized environment. Parents’ need for communication may not always be met by the NICU staff. This study aimed to describe strengths and weaknesses of parent–nurse and parent–doctor communication in a large level III NICU in Sweden in order to improve our understanding of parents’ communication needs.Keywords
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