Automation of the Baggage Check-in Process Using RFID System in Airports

Abstract

Internet of things has become integrated in all aspects of life. Data and devices are interconnected to provide fast, efficient, and low-cost services. Radio Frequency Identification (RFID) is a wireless sensor network technology that is implemented with the Internet of Things (IoT) in many fields such as inventory management, product identification, healthcare administration, and government security. Large airports such as JFK experience a considerable number of customers traveling every year that creates a delay issue at the baggage check-in. In this paper, we try to mitigate the delay problem by automating the check-in process using self-service counters that are connected to the airport system and servers. All airport counters can be activated in a minute’s notice to serve more customers and reduce the delay caused by the long waiting hours. We finally analyze our model with real-time data from the Port Authority of New York & New Jersey to measure the improvement of our automated model over the standard check-in model.