Service quality from the other side: Information systems management at Duquesne Light
- 31 August 2005
- journal article
- research article
- Published by Elsevier BV in International Journal of Information Management
- Vol. 25 (4), 367-380
- https://doi.org/10.1016/j.ijinfomgt.2005.04.008
Abstract
No abstract availableThis publication has 42 references indexed in Scilit:
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