PENGARUH KUALITAS LAYANAN DAN KEPUASAN EMOSIONAL TERHADAP KUALITAS HUBUNGAN DAN LOYALITAS PELANGGAN KFC DI SURABAYA
Open Access
- 1 May 2013
- journal article
- Published by Research Center and Community Services (PPPM) Hayam Wuruk Perbanas University in Journal of Business and Banking
- Vol. 3 (1), 17
- https://doi.org/10.14414/jbb.v3i1.251