Tour leaders and their importance in charter tours
- 30 September 1995
- journal article
- Published by Elsevier BV in Tourism Management
- Vol. 16 (6), 437-445
- https://doi.org/10.1016/0261-5177(95)00052-p
Abstract
No abstract availableKeywords
This publication has 6 references indexed in Scilit:
- Satisfaction measurement in guided toursAnnals of Tourism Research, 1991
- Characteristics of package tours in EuropeAnnals of Tourism Research, 1990
- The Service Encounter: Diagnosing Favorable and Unfavorable IncidentsJournal of Marketing, 1990
- Predictability and Personalization in the Service EncounterJournal of Marketing, 1987
- A Role Theory Perspective on Dyadic Interactions: The Service EncounterJournal of Marketing, 1985
- Situational Variables and Consumer BehaviorJournal of Consumer Research, 1975