The quality of responses to grid questions as used in Web questionnaires (compared with paper questionnaires)
- 17 March 2014
- journal article
- research article
- Published by Taylor & Francis Ltd in International Journal of Social Research Methodology
- Vol. 18 (4), 337-348
- https://doi.org/10.1080/13645579.2014.895289
Abstract
This paper analyses the quality of information collected by a self-administered survey responded to by a general population, who were offered the possibility of answering using the post or Internet. The analysis will be focused on the use of three grid questions with using rating scales with 6, 6 and 8 items, respectively. There was a polar point labelled scale (0–10) with verbal labels only at the endpoints. The postal survey showed greater acquiescence, a greater choice of extreme response categories and ‘easy’ answers, and a greater number of incomplete questions.Keywords
This publication has 32 references indexed in Scilit:
- Comparing Oral Interviewing with Self-Administered Computerized QuestionnairesAn ExperimentPublic Opinion Quarterly, 2010
- Design of Web Questionnaires: The Effects of the Number of Items per ScreenField Methods, 2009
- Color, Labels, and Interpretive Heuristics for Response ScalesPublic Opinion Quarterly, 2007
- Visual Context Effects in Web SurveysPublic Opinion Quarterly, 2007
- Web-Based Questionnaires and the Mode EffectSocial Science Computer Review, 2006
- Spacing, Position, and Order: Interpretive Heuristics for Visual Features of Survey QuestionsPublic Opinion Quarterly, 2004
- Print versus electronic surveys: a comparison of two data collection methodologiesJournal of Operations Management, 2002
- SURVEY RESEARCHAnnual Review of Psychology, 1999
- CIM: Computer interviewing by mailQuality & Quantity, 1994
- The Reliability of Survey Attitude MeasurementSociological Methods & Research, 1991