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Service quality of travel agents: the case of travel agents in Hong Kong
Home
Publications
Service quality of travel agents: the case of travel agents in Hong Kong
Service quality of travel agents: the case of travel agents in Hong Kong
TL
Terry Lam
Terry Lam
HZ
Hanqin Qiu Zhang
Hanqin Qiu Zhang
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30 June 1999
journal article
Published by
Elsevier BV
in
Tourism Management
Vol. 20
(3)
,
341-349
https://doi.org/10.1016/s0261-5177(98)00118-6
Abstract
No abstract available
Keywords
SERVICE QUALITY
TRAVEL AGENTS
HONG KONG
QUALITY OF TRAVEL
CASE OF TRAVEL
Cited by 97 articles