Multidimensional Scaling: A Marketing Research Tool to Evaluate Faculty Performance in the Classroom

Abstract
University and college educators have long been advised to examine faculty performance, although traditional methods of evaluation have been justifiably criticized. The authors propose the adoption of a marketing research tool, multidimensional scaling, to provide more comprehensive reporting and tangible dimensions for potential improvement for a given instructor. A case example of how the tool can be employed is presented; implications for marketing educators are discussed.