The speed—accuracy trade-off in industry
- 1 April 1994
- journal article
- research article
- Published by Informa UK Limited in Ergonomics
- Vol. 37 (4), 747-763
- https://doi.org/10.1080/00140139408963686
Abstract
In the class of resource-limited tasks, performance speed and accuracy are expected to be inversely related. However at the systems level, interventions which improve quality can provide benefits in throughput. Examining the speed-accuracy operating characteristic (SAOC) of industrial tasks shows that the apparent conflict between these two bodies of data is due to different types of intervention. A methodology for the systematic consideration of the speed-accuracy trade-off (SATO) is proposed, and its application to the tasks in aircraft structural inspection is developed as an example.Keywords
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