Theoretical Foundation of a Human-Techno-Structural Model of Managerial Competences for the Public Transport of Dry Cargo

Abstract

This paper presents a proposal of the theoretical and contextual foundation of a human techno structural model of managerial competences of dry cargo auto transportation (DPCAT) in Mexico. Firstly, the conceptualization of the state of the art is shown, through the analysis of the theoretical framework in relation to management skills models and, as a second element, an analysis of the contextual framework of applied management skills certification models was shown currently in the DPCAT sector, with the purpose of integrating them into the decision making of managers in the metropolitan area of the state of Hidalgo, in 2016. This also shows the results obtained from the application of a questionnaire that relates to the managerial competencies with the expected performances and the results of this, which base the techno structural approach and its relation to the individual needs of the manager, giving rise to a standardization proposal based on: Leadership, Diagnostics of competences, Installation of competencies, Development of competencies and Enhancement of competences.