Antecedents and Performance Consequences of Helping Behavior in Work Groups
- 1 October 2005
- journal article
- Published by SAGE Publications in Group & Organization Management
- Vol. 30 (5), 514-540
- https://doi.org/10.1177/1059601104269107
Abstract
Our study examines two models of helping behavior in work groups. Our first model is a cross-level model and predicts that group-level cohesion, cooperative norms, and task conflict are related to individual helping behavior (peer-rated). Results support our hypotheses and further demonstrate that of the three group characteristics, cooperative norms have the strongest relationship with individual helping behavior. Our second model is a group-level model and examines the relationships among configural conceptualizations of group-level helping and group performance in conjunctive tasks. Results demonstrate that the least and the most helpful members in the group influence group performance in interesting ways. We conclude by discussing implications of our findings for practice and future research.This publication has 53 references indexed in Scilit:
- Relating member ability and personality to work-team processes and team effectiveness.Journal of Applied Psychology, 1998
- Interpersonal, job, and individual factors related to helping processes at work.Journal of Applied Psychology, 1996
- DISTINGUISHING THE EFFECTS OF FUNCTIONAL AND DYSFUNCTIONAL CONFLICT ON STRATEGIC DECISION MAKING: RESOLVING A PARADOX FOR TOP MANAGEMENT TEAMS.The Academy of Management Journal, 1996
- RESOLVING THE PARADOX OF CONFLICT, STRATEGIC DECISION MAKING, AND ORGANIZATIONAL PERFORMANCEInternational Journal of Conflict Management, 1994
- Five Years of Groups Research: What We Have Learned and What Needs to Be AddressedJournal of Management, 1991
- The Development of an Intragroup Norm and the Effects of Interpersonal and Structural ChallengesAdministrative Science Quarterly, 1991
- Countering the effects of destructive criticism: The relative efficacy of four interventions.Journal of Applied Psychology, 1990
- A method for correcting parameter estimates in samples subject to a ceiling.Psychological Bulletin, 1988
- The Emergence of Norms in Competitive Decision-Making GroupsAdministrative Science Quarterly, 1985
- Elation, depression, and helping behavior.Journal of Personality and Social Psychology, 1972