From Swarm Intelligence to Swarm Malice: An Appeal
Open Access
- 1 January 2016
- journal article
- research article
- Published by SAGE Publications in Social Media + Society
- Vol. 2 (1)
- https://doi.org/10.1177/2056305116640560
Abstract
In social networks, controversy, provocation, and incitement mutate quickly to an explosive mixture. Journalists, who aim for a factual moderation, are often highly frustrated to meet the criticism of trolls and haters. The essay addresses the following questions: How can newsrooms cope with the massively growing feedback from users? What responsibility carries the media and the civil society in designing a constructive net debate culture? And are there alternatives to foster an open-minded public discourse?Keywords
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