Transport Pilot Workload: A Comparison of Two Subjective Techniques

Abstract

Although SWAT and NASA-TLX workload scales have been compared on numerous occasions, they have not been compared in the context of transport operations. Transport pilot workload has traditionally been classified as long periods of low workload with occasional spikes of high workload. Thus, the relative sensitivity of the scales to variations in workload at the low end of the scale were evaluated. This study was a part of a larger study which investigated workload measures for aircraft certification, conducted in a Phase II certified Link/Boeing 727 simulator. No significant main effects were found for any performance- based measures of workload. However both SWAT and NASA-TLX were sensitive to differences between high and low workload flights and to differences among flight segments. NASA-TLX (but not SWAT) was sensitive to the increase in workload during the cruise segment of the high workload flight Between-subject variability was high for SWAT. NASA-TLX was found to be stable when compared in the test/retest paradigm. A test/retest by segment interaction suggested that this was not the case for SWAT ratings.